Shipping policy

All orders are packed and dispatched within 1 business day of purchase. Shipping options, including delivery speed and carrier, are available at checkout so you can choose what works best for you. Once your order is on its way, you’ll receive an email with tracking information so you can follow your package from our door to yours.

Estimated Shipping Time

Free Australia Wide shipping on orders of $99. International shipping calculated at checkout. You will be updated when your product ships with relevant tracking info.

Customs Fees

Extra duties and taxes may apply to the following regions: USA, Asia, South America, Africa, and some European countries that are not members of the EU. During the checkout process a message will appear for applicable countries once the shipping destination has been selected. The Only Cup will not be responsible for any customs and duties charged to a customer. If you’d like to find out more please email our support team.